SkyStone Audio

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Overview
Enhance your business with Skype in a professional way
SkyStone is a software gateway that connects Skype to your PBX.
Allows your co-workers to take full advantage from Skype services without requiring a PC or USB phones or headsets, thus preventing the uneasiness of using two separate telephones.
As a matter of fact, Skystone gives you the advantage of receiving telephone calls from your clients and suppliers via Skype directly onto your fixed telephone, thus adding all the services provided by your telephone system to all your calls to your Skype contacts.
SkyStone: advantages for your company
  • Free calls from your fixed telephone to your Skype contacts (using speed dial numbers)
  • Receive calls onto your fixed telephone from a Skype contact
  • Connect your remote offices using Skype and call your co-workers at no cost
  • Offer your international contacts a local number so that they can call you using Skype-IN service
  • Call fixed and mobile telephones in any country at convenient rates using Skype-OUT service
Free calls to your Skype contact directly from your desktop telephone
With SkyStone you can talk with your Skype contacts for free using your fixed telephone thus easily cutting the telephone bill of your business.
All the telephones connected to your PBX system are immediately enabled to call and receive calls via Skype. A PC on your desktop that runs Skype and that can never be switched off is no longer necessary, nor a personal Skype account.
Skystone directly connects to your telephone system and provides new communication channels to company and provides a quick dial number phonebook with which you can rapidly call shortcut numbers corresponding to a defined Skype contact, directly from you telephone.
All the advantages of your PBX services added to Skype
SkyStone installs on a PC or a Server on your LAN and directly connects via VOIP (SIP/H323) with any new generation IP PBX system.
If the PBX in use is digital ISDN or an analogue PBX and does not support VOIP services, a media gateway such as OneStream can be used for connecting SkyStone.
Skype trunks will be added to your regular ISDN, analogue and VOIP lines and used as extra trunks for your business. The telephone services provided by your PBX will be available for any incoming and outgoing Skype call: customer care or auto-attendant calls, direct dial calls, call hold and transfer to a colleague, conference, Voice Mail, recording, LCR service and, of course, document such calls as well.
With an interconnection between the company telephone system and Skype, SkyStone will further enhance the benefits of a converging solution.

ACD included to handle more incoming calls and for Direct Dial In
SkyStone includes ACD feature that allows you to define the number of simultaneous calls you can receive on the same Skype account.
The maximum number depends on the number of Skype channels configured in SkyStone and it is possible to send the busy tone when the defined number of calls has been reached.
SkyStone ACD also allows to configure specific routings matching a Skype account with the corresponding internal extension number. In this way, SkyStone sends the request for connection to a specific extension to the PBX.
Improve the reliability and power of your service
Skystone is available in 1, 2, 4, 8 and 16 channels versions, representing the number of available concurrent calls from-to Skype users.
If more than 16 channels are needed, it is possible to add another server with additional 1, 2, 4, 8 or 16 channels, for a cluster up to 6 servers for reaching 96 concurrent channels.
Use your preferred account
Thanks to speed-dial feature you can call Skype users selecting the channel that you want. In this way the caller will see different Skype account, for example “mycompany” or “salesmycompany”.

Improve your support service to your international clients using Skype-IN
Skype-IN is a Skype service that provides o geographic telephone number in a large number of Countries at the cost of a small monthly fee, without installing any fixed line but using Skype as an international virtual operator for receiving calls in your company main office.
With SkyStone and Skype-IN you can offer your international clients a local telephone number where they can call you on for receiving information and support from your company.
This offers you Clients the possibility of contacting you at low costs – the rate is that of a local call instead of international –providing you with a high business visibility.

Cut international call costs with Skype-OUT
SkyStone allows you to using Skype as a virtual telephone operator and thanks to Skype-OUT services offering fixed and mobile calls anywhere in the world at very convenient rates, you will be able to dramatically cut you company telephone bill.
This service is automatic as well: the LCR feature (Least Cost Route) of the PBX that connects to SkyStone will route calls via Skype-OUT.
SkyStone does not use the traditional trunk lines of the company as it adds in fact extra lines to your existing telephone system, thus providing a better scalability and adding extra quality telephone services without adding new fixed fees.

Requirements
Product
Class
ServerType
Notes
SkyStone
up to 4 channels
Dual Core, 4GB RAM, 20 GB Disk. Supports Microsoft Windows 2003, Vista/7, 8/8.1 (32-64 bit) Professional (or better) Operating System. Requires a dedicated real or virtual (virtualization tested with VMWare) server.
Cannot be installed on the same server where other applications run. Effective April 8th 2013, Microsoft will stop supporting the Windows XP operating system. To ensure its products efficiency and security, from December 31st 2014 Imagicle will limit the support to SkyStone Audio if installed on that Operating System.
SkyStone
up to 4 channels
Quad Core, 8GB RAM, 20 GB Disk. Supports Microsoft Windows 2003, Vista/7, 8/8.1 (32-64 bit) Professional (or better) Operating System. Requires a dedicated real server (virtualization not recommended).
Cannot be installed on the same server where other applications run. Effective April 8th 2013, Microsoft will stop supporting the Windows XP operating system. To ensure its products efficiency and security, from December 31st 2014 Imagicle will limit the support to SkyStone Audio if installed on that Operating System.
SkyStone Video
1 channel
Dual Core 3Ghz or Intel Core i5, 1Gb RAM, 20GB Disk, Dedicated 512Mb Video Card, 512 Kbps Bandwith. Supports Microsoft Windows 7 (32-64 bit) Professional (or better) or Windows 8/8.1 64 bit Professional edition Operating Systems. Requires a dedicated real server (virtualization is not supported).
Windows 2003 SP1 32 bit is also supported but not recommended as servers usually do not allow the addition of powerful enough video card needed to correctly run more than 1 SkyStone Video channel. Due to technical reasons, the PC/Workstation must remain logged in when SkyStone is active
SkyStone Video
2 channels
Intel Xeon E3-1240 or i7-930, 2Gb RAM, 20GB Disk, Dedicated 512Mb Video Card, 1Mbps Bandwith. Supports Microsoft Windows 7 (32-64 bit) Professional (or better) or Windows 8/8.1 64 bit Professional edition Operating Systems. Requires a dedicated real server (virtualization is not supported).
Windows 2003 SP1 32 bit is also supported but not recommended as servers usually do not allow the addition of powerful enough video card needed to correctly run more than 1 SkyStone Video channel. Due to technical reasons, the PC/Workstation must remain logged in when SkyStone is active
SkyStone Video
4 channels
Intel Xeon E3-1280 or i7-2600, 4 Gb RAM, 20GB Disk, Dedicated 512Mb Video Card, 2 Mbps Bandwith. Supports Microsoft Windows 7 64 bit Professional (or better) or Windows 8/8.1 64 bit Professional edition Operating Systems. Requires a dedicated real server (virtualization is not supported).
Windows 2003 SP1 32 bit is also supported but not recommended as servers usually do not allow the addition of powerful enough video card needed to correctly run more than 1 SkyStone Video channel. Due to technical reasons, the PC/Workstation must remain logged in when SkyStone is active
SkyStone Video
8 channels
Intel Xeon E5-2670 @ 2.60 Ghz, 8Gb RAM, 20GB Disk, Dedicated 512Mb Video Card, 4 Mbps Bandwith. Supports Microsoft Windows 7 64 bit Professional (or better) or Windows 8/8.1 64 bit Professional edition Operating Systems. Requires a dedicated real server (virtualization is not supported)
Windows 2003 SP1 32 bit is also supported but not recommended as servers usually do not allow the addition of powerful enough video card needed to correctly run more than 1 SkyStone Video channel. Due to technical reasons, the PC/Workstation must remain logged in when SkyStone is active
Upgrade from previous versions
SkyStone Video can replace previous versions, by uninstalling them and then installing and reconfiguring the new SkyStone. If upgrading on a Windows 2003 system, please consider an hardware upgrade/change to a Windows 7 based workstation with the feaures listed above.
Downgrade Policy
Windows 2003 is no more available for sale.
You can purchase or use a Windows 2008 R2 Standard license to access the downgrade online procedure directly on Microsoft web site and get a Windows 2003 license only with the shipping cost. The Microsoft procedure is available here, (Internet Explorer browser needed)
Compability
Platforms listed in the following table have been verified for operating with the product. Imagicle solutions are based on technological stardards and therefore candidate to operate with many of the most used systems present on the market. Should your system not be listed, please contact our technical department to verify the interoperability.
Corporation
System
Release
Certifications
Notes
Aastra
Ascoltel IntelliGate 150, 300, 2025, 2065
I7.1
Aastra
Nexpan
Aastra
5000
Alcatel – Lucent
OmniPCX Office (SIP)
6.x, 7.x, 8.x
Alcatel – Lucent
OmniPCX Enterprise (H.323)
7.x, 8.x, 9.x
Digium
Asterisk (SIP)
4.1
Audiocodes
MP1xx, Mediant (H.323, SIP)
5.x
Avaya
Aura (H.323)
Avaya
Communication Manager (H.323)
4.x, 5.x, 6.x
Avaya
IP Office (SIP)
5.x
CISCO
Unified Communications Manager (H.323)
5.x, 6.x, 7.x, 8.x, 9.0-9.1,10.x
CISCO
Unified Communications Manager Business Edition 6000 (H.323)
8.6, 9.0-9.1,10.x
CISCO
HCS (H.323)
8.6, 9.0-9.1,10.x
CISCO
Unified Communications Manager Business Edition 3000 (H.323)
8.6
CISCO
Unified Communications Manager Express (SIP)
4.x, 7.x, 8.x, 9.x
CISCO
UC500 (SIP)
4.x, 7.x, 8.x, 9.x
CISCO
18xx, 28xx, 38xx, 19xx, 29xx, 39xx (SIP)
12.4 or higher
CDC
Dexgate (SIP)
2.x
Ericsson
MX-ONE (SIP)
3.x
Innovaphone
IP302, IP305, IP800, IP6000
5.x, 6.x, 7.x
Nortel
CS1000 (SIP)
5.5 or higher
Patton
Smartnode 4554, 4960 (SIP)
5.x
Panasonic
TDE (SIP)
Panasonic
NCP (SIP)
Samsung
OfficeServ 7xxx (SIP)
4.x
Selta
SAMIP (SIP)
2.x
Mitel
3300 Mxe (SIP)
9.x
NEC
SV8100 (SIP)
3.x
Siemens HiPath
8000 (SIP)
3.x
Resources
Document Name
DocType
Language                
SkyStone
Brochure
ENG
SkyStone
Brochure
ITA
Imagicle for Cisco – overview
Brochure
ITA
Imagicle for Cisco – overview
Brochure
ENG
Imagicle for Cisco – overview
Brochure
FRA
Imagicle for Cisco – overview
Brochure
ESP
Imagicle for Cisco – overview
Brochure
DEU
SkyStone Pbx Integration Guide
Online documentation
ENG
SkyStone – Guida integrazione centralini Promelit                      
Manual
ITA
SkyStone 2013 System guide
Manual
ENG
SkyStone – Quick Guide Samsung
Manual
ENG
SkyStone Version History
RSS Feed
ENG
SkyStone EULA
End User License Agreement
ENG
SkyStone Video Brochure
Brochure
ITA
SkyStone Video Brochure
Brochure
ENG
Imagicle for Cisco – overview
Brochure
ITA
Imagicle for Cisco – overview
Brochure
ENG
Imagicle for Cisco – overview
Brochure
FRA
Imagicle for Cisco – overview
Brochure
ESP
Imagicle for Cisco – overview
Brochure
DEU
SkyStone Video 2013 System Guide
Manual
ENG
SkyStone Video Version History
RSS Feed
ENG
SkyStone EULA
End User License Agreement
ENG

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